Need support integrating Complete UI, debugging JavaScript, extending your web application, or keeping your Ajax application running like clockwork? We offer a full range of support services--whether you need to ask a few questions, extend a component, write integration code or get immediate support.
Why would you want us on your side? Our professional software developers are responsive. Our goal is to get your software project up and running as quickly as possible. We've been creating web-based software components and enterprise solutions for customers for more than a decade and our skilled team can provide your developers the support and guidance they need to make your application effective.
Choose a Nitobi support package that's right for you
| Basic | Advanced | Enterprise | |
|---|---|---|---|
What You Get |
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| Phone Support | Yes | Yes | Yes |
| Email Support | Yes | Yes | Yes |
| Screen Sharing Support | Yes | Yes | Yes |
| Knowledge Base Access | Yes | Yes | Yes |
| Coding Support | Yes | Yes | Yes |
| Emergency Builds | Yes | Yes | |
By The Numbers |
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| Number of Named Developers * | 1 | 5 | 25 |
| Response Time † | 48 hours | 24 hours | 4 hours |
| Support Hours | 3 | 20 | 125 |
The Fine Print |
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| Term | 1 year | 1 year | 1 year |
| Package Price | $1000 | $5000 | $25,000 |
| Buy Now! | Buy Now! | Buy Now! | |
* Number of developers named on your support package and eligible to contact Nitobi support.
† We will respond to your support inquiry within 48, 24 or 4 business hours, depending on the terms of your support package.
Nitobi business hours are Monday-Friday, 9 AM - 6 PM Pacific Time.
Purchase your support package online, by calling 1-866-632-2777 or by emailing support@nitobi.com.